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You (The Customer) may cancel the purchase at any time before dispatch by notifying us at [email protected].
We (Wellbeingpro Ltd) offer a 60 day MONEYBACK GUARANTEE for all our products. Should you change your mind after receiving your order, please return the product unused in its original container within 60 days of receiving it for a full refund.
We (Wellbeingpro Ltd) will refund or replace any goods that may have arrived at the destination in an unusable or faulty condition or indeed different from those ordered. Please notify us within 60 days of receiving the goods.
In the case of a faulty product, please provide a full description of the fault and return the defective item in its original container. We (Wellbeingpro Ltd) reserve the right to refuse any refund requests made after the 60 day cooling off period (Distance Selling Regulations 2000) or any such requests where the product has been excessively used prior to being returned. Unusable or faulty goods must be returned to WellbeingPro Ltd, 42 Kings Walk, Holland road, Maidstone, Kent, ME14 1GQ within 60 days of receiving them. Please note the return costs remain strictly the customer’s responsibility.
In the case of returned goods, we will fully refund the money paid to us within 7 working days to your original form of payment. We reserve the right to deduct any postage costs incurred by us. You (The Customer) agree that importing goods into your country/territory is at your own risk, therefore you should check with your local Customs Office whether these products are allowed in your particular country. You (The Customer) agree to pay any charges arising from our product(s) being seized or returned by your Customs authorities due to the product being banned or restricted in your country. You (The Customer) also agree to pay any additional taxes/fees which may be payable for importing our product.
By purchasing, you (The Customer) agree to use our products at your own risk. We (Wellbeingpro Ltd) shall not be liable for any side effects you may experience from using or the inability to correctly use these products. Individual results may vary and we cannot guarantee maximum results for every customer.
If unsure about any of these Terms & Conditions, please contact us at [email protected] for further details prior to purchasing.