Fast, clear and fairly priced.

01 / UK delivery

Free as standard.

Standard UK delivery is free on every order via Royal Mail 2nd Class and normally arrives within 2–3 working days after dispatch.

For a faster service, choose Royal Mail 24 (1–2 working days) for £2.50 per order, or receive a free upgrade when you spend £25 or more after discounts.

Need next-day delivery? Royal Mail Special Delivery or an appropriate next-day courier is available for an additional £10 per order. Orders placed before 2pm on working days are prioritised for same-day dispatch. Delivery times run from dispatch; Royal Mail 24 is an estimated service, not a guaranteed next-day service.

02 / Dispatch

Order by 2pm.

We aim to dispatch paid orders placed before 2pm on the same working day. Orders placed after the cut-off, during weekends or on UK bank holidays normally leave on the next working day.

03 / International delivery

Simple zonal pricing.

For Europe, Southeast Asia, India, Oceania, the USA and Canada: Standard delivery is £10 per order, Tracked delivery is £20, and Express delivery is £35. Import duties, local taxes and customs fees remain the recipient’s responsibility.

04 / Tracking and non-delivery

Check the delivery evidence.

If tracking shows delivered, check the supplied address, safe places, neighbours and any carrier photograph or GPS information. Where carrier tracking and evidence confirm delivery to the address supplied, we may be unable to accept a non-delivery claim without further evidence, though we will review the circumstances and raise an investigation where appropriate. This does not affect statutory rights.