The useful answer, upfront.

Royal Mail 1st Class (1–2 Working Days) is free on every UK order. Royal Mail Special Delivery or an appropriate next-day courier is available for an additional £10 per order.

Most UK orders arrive 1–2 working days after dispatch. Orders placed before 2pm on working days are prioritised for same-day dispatch. Bank holidays or carrier disruption may add time.

Our compact pouches are designed to be letterbox friendly. Larger multi-product orders may need to be packed as a parcel.

We deliver to Europe, Southeast Asia, India, Oceania, the USA and Canada. Standard shipping is £10 per order, Tracked shipping is £20 and Express shipping is £35. Import duties and local taxes remain the recipient’s responsibility.

Email us immediately. We will try to help, but an order cannot be changed once it has entered packing or dispatch.

Check the supplied address, safe places, neighbours and any carrier photograph or GPS information. Where carrier evidence confirms delivery to the address supplied, we may be unable to accept a non-delivery claim without further evidence, though we will review the circumstances and raise an investigation where appropriate. This does not affect statutory rights.

Our supplements are made and packed within 20 miles of our business address with established manufacturing partners.

We work with manufacturers and product designers who bring decades of experience in creating top-quality supplements. Manufacturing details and the relevant certificate for every batch can be provided upon request. The current pouch is always the authoritative source for ingredients, allergens and directions.

Start with the benefit and product information on each listing. If you are unsure, email us with what you are looking for—but we cannot diagnose or replace medical advice.

Yes. EPH30+ is supplied as tablets and T5 Black Ultimate as capsules, so customers may choose between two different formats. Both contain caffeine; always follow the serving directions and warnings on the current pouch and do not combine servings.

Maca Root and Turmeric Complex can be used alongside either EPH30+ or T5 Black Ultimate when current pouch directions and warnings are followed. Check for overlapping caffeine, vitamins, minerals and botanicals, and ask a qualified healthcare professional if you take medicines or have a medical condition.

No. Follow the age guidance and warnings on the current pouch. Keep all supplements away from children and do not exceed the stated dose.

Keep the pouch sealed in a cool, dry place away from direct sunlight, heat and moisture, following any additional storage directions on the label.

We are not aiming to be the cheapest. We focus on a strong price-to-performance balance: useful formula strengths, practical quantities, clear servings and cost per use. If a supplement looks unusually cheap, compare what is active, how much is supplied and what may have been omitted.

Our current product pouches are designed for home composting. Follow the disposal guidance printed on the current pouch and your local waste guidance.

Eligible products may be returned within 30 days when unused, unopened and in their original sealed packaging. Contact us first for instructions.

Opened supplements cannot normally be accepted for a change-of-mind return because product integrity and hygiene can no longer be assured. Faulty or incorrect items are handled separately.

Customers normally pay change-of-mind return postage. For faulty, damaged or incorrectly supplied items, we cover reasonable return costs where required.

Email [email protected]. If your question concerns an order, include your order number, checkout email and delivery postcode so we can help quickly.