Company / Privacy
Your information, handled with care.
What we collect, why we use it and the choices you have when shopping with WellBeing Pro.
01 / Who we are
The company responsible for your information.
WellBeing Pro is operated by WELLBEINGPRO LTD, company number 07642634, Riverside Suite, Clifford Way, Maidstone, Kent, ME16 8GD. VAT GB467575934. Contact [email protected].
02 / Information we collect
Only what is needed to serve you.
We may collect contact details, delivery and billing addresses, order history, account information, customer-service messages, return details, marketing preferences and technical information about use of the website. Payment providers handle card details; we do not normally store complete card numbers.
03 / How we use it
Purpose-led and lawful.
We use information to process orders, take payment, arrange delivery, provide support, meet legal and tax obligations, prevent fraud, improve the website and send optional marketing where consent has been given.
04 / Sharing and retention
Trusted providers only where necessary.
Relevant data may be shared with payment providers, delivery companies, IT and email platforms, professional advisers or authorities. We do not sell personal information. We retain information only as long as reasonably required for service, accounting, tax, fraud prevention and legal obligations.
05 / Your rights
Your information remains yours.
You may ask to access, correct, erase, restrict or transfer information, object to certain uses or withdraw consent. Email [email protected]. You may also complain to the Information Commissioner’s Office.
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